How to Start an Indoor Golf Simulator Business: Lessons Learned
How to start an indoor golf simulator business, from an owner who did it: location, lease, simulators, booking software, and a soft launch that works.
If you want to know how to start an indoor golf simulator business, the short version is this: find a space with the right ceiling and parking, sign a lease you can survive a slow first year on, buy simulators your customers will enjoy (not the ones that impress other owners), set up booking so people can pay you at 11pm from their couch, and soft launch before you tell the world. That's the whole thing. The details are where it gets interesting.
I opened my own venue before I ever built software for other venues. Most of what's in this article comes from mistakes I made, or ones I watched friends make. None of it is theory.
Start with who your customers actually are
Before you look at a single building, write down who you think will walk through the door. For most venues it's some mix of:
- Serious golfers who want to practice through the winter
- Casual groups who want a fun night out with drinks
- Corporate teams looking for an outing
- Juniors and lesson students
- League players who want a weekly night with friends
Each of those groups wants something different. Serious golfers care about ball data and accuracy. Groups care about the lounge, the food, and whether they can book four people into one bay easily. Corporate buyers care about invoices and a private space. You can serve all of them eventually, but your first year will go better if you know which two you're building for.
When I opened, I assumed it would be mostly serious golfers. It turned out the Friday and Saturday groups paid the rent. That changed how I thought about seating, music, and the booking page.
Choosing a location for a golf simulator business
Location decisions come down to a few boring but critical things.
Ceiling height. This is the one you can't fix later. If a golfer can't take a full swing with a driver, you don't have a golf simulator business, you have a putting room. I cover this in detail in golf simulator bay space requirements, but check it with a tape measure on the first visit, not the third.
Parking and access. People are carrying clubs. If they have to walk two blocks with a bag, they'll do it once.
Visibility vs. rent. A retail strip with a big sign costs more than a light industrial unit behind a warehouse. Some of the most successful venues I know are in cheap spaces with great word of mouth. Others needed the foot traffic. Be honest about which kind of marketer you are.
Neighbors. Impact noise carries. A dentist next door is going to have opinions about your Saturday afternoon.
Zoning and use. Check whether your intended use is allowed, and whether serving alcohol is realistic at that address, before you fall in love with a building.
Signing the lease without betting the house
The lease is the biggest commitment you'll make. A few things I'd push for, based on what I learned:
- Tenant improvement allowance. Ask for help with the build-out. Landlords with empty industrial units are often more flexible than you'd think.
- Free rent during build-out. Construction always takes longer than planned. Ours did.
- A shorter initial term with renewal options. You want the right to stay, not the obligation to stay if the concept doesn't work.
- Clear language on noise, hours, and signage. If you want to be open late or run self-serve hours, make sure the lease allows it.
- A personal guarantee you can live with. Try to cap it or have it burn off over time.
Get a real estate attorney to read it. That fee is small compared with what a bad clause costs you.
Picking simulators, enclosures, and the rest of the bay
This is the fun part, and it's where most new owners overspend. There are a handful of well-known launch monitor and simulator brands, and they're all good at different things. Some are overhead mounted, some sit beside the hitter. Some read club data better, some have better course software.
My advice:
- Hit on every system you're considering, ideally at a venue that's been using it for a year. Ask the owner what breaks.
- Think about left-handed golfers now. Overhead or centered setups let you serve lefties in every bay. Side-mounted units often mean some bays are right-hand only, which is fine if you plan for it. More on that in left-handed golfers and right-hand-only bays.
- Budget for the unglamorous stuff. Screens, impact padding, turf, projectors, cable runs, and a good computer per bay add up fast.
- Don't buy more bays than you can fill in year one. If the space allows expansion, leave room and add bays when you're turning people away.
I walk through each cost bucket in how much it costs to open an indoor golf facility.
Booking software, waivers, and the front desk
Here's the part I underestimated, and the reason I eventually built SimBook.
When we opened, booking was a patchwork. A calendar for bays, a separate form for waivers, texts back and forth to confirm, and a spreadsheet for members. On a busy night, someone at the front desk was double-checking three screens while a group of six waited to check in.
What you actually need from day one:
- An online booking page where guests pick a bay, date, and time and pay without calling you
- One tee sheet showing every bay, so staff never double book
- Online waivers signed before arrival, stored somewhere you can find them
- Automatic confirmations and reminders by email and text
- Staff logins, so you know who changed what
Software is one of the cheapest lines in your budget, but it touches every single booking. Get it right before opening night. If you want a deeper look at what to evaluate, read golf simulator booking software.
Soft launch before the grand opening
The best thing we did was a quiet two weeks before our official opening. We invited friends, family, a few local golf pros, and people from nearby businesses. We gave away bay time in exchange for honest feedback.
In those two weeks we learned that:
- One bay's projector was slightly off and nobody noticed until a guest pointed it out
- The waiver link in our confirmation email was confusing
- Staff didn't know how to switch a bay to a different course mode
- The lounge was too loud when all bays were full
A Tuesday night in our first month would have been a disaster if we'd found those things with paying customers. Run the soft launch, fix what you find, then open for real.
What I'd do differently
If I were starting over tomorrow, I'd:
- Set up memberships before opening, not three months in. Your earliest fans are your best members, and they want to commit early. Offer a founding tier while excitement is high.
- Price peak and off-peak from the start. Friday night and Tuesday afternoon are not the same product.
- Plan for summer. The first summer was a shock. Build a plan before your first May.
- Hire for hospitality, train for golf. A friendly person learns the simulator in a week. The reverse rarely works.
- Track occupancy weekly. Knowing which hours sit empty tells you what to price, promote, or fill with leagues.
Wrapping up
Starting an indoor golf simulator business is very doable, but it rewards people who sweat the unglamorous decisions: ceiling height, lease terms, and how a customer actually gets from your website into a bay. Get those right, launch quietly, and adjust fast.
If you're at the stage of choosing software, SimBook was built for exactly this: booking, waivers, memberships, and reminders in one place for $99 a month per location. You can start a 14-day free trial or book a demo and I'll walk you through how we run our own front desk.
FAQ
Is an indoor golf simulator business profitable?
It can be, but it depends heavily on rent, how many bays you can fill in peak hours, and whether you have extra revenue from food, drinks, lessons, or memberships. Run a simple model with conservative occupancy before you sign a lease.
How many simulators should I start with?
Start with as many as you can realistically fill on weekend evenings in your first year, and pick a space that lets you add more. It's easier to add a bay than to carry an empty one.
Do I need a liquor license to open a golf simulator venue?
No, but many venues find that food and drinks make groups stay longer and spend more. Check local rules early, because licensing timelines can be long.
How long does it take to open a golf simulator business?
It varies with permits, construction, and equipment lead times. Plan for several months from signed lease to opening, and build in a buffer for delays.
Jason Law · Founder of Indoor Golf Management and indoor golf venue owner.